The United States Government Accountability Office (GAO) has issued a report on the Veterans' Administration (VA) efforts to modernize scheduling of health care appointments for veterans.  GAO found VA's project schedule for its modernization program was not comprehensive, did not include all information technology work needed, and had no plan that fully described what needs to be done to deliver on the new system requirements.  To read the GAO report on VA health care appointment scheduling, use the first link below.  To read GAO highlights of the report on VA health care appointment scheduling, use the second link below.

https://www.gao.gov/assets/gao-25-106851.pdf  (GAO report on VA health care appointment scheduling)

https://www.gao.gov/assets/gao-25-106851-highlights.pdf  (GAO highlights on VA health care appointment scheduling)