CAHPS Issues Presentation on Tools for Patient Experience Measurement
Per the notice below, the Consumer Assessment of Healthcare Providers and Systems (CAHPS) has issued a presentation on tools for measuring patient health care experiences.
Now Posted: June 25 Webcast Recording and Slides on New CAHPS Tools for Patient Experience Measurement
This free Webcast from the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) program detailed new innovative tools to enhance patient experience measurement. Attendees learned about the latest surveys in development, as well as newly released surveys. Additionally, this session showcased a variety of CAHPS resources designed to support effective survey administration, analysis, and action planning. Select to access the recording of the Webcast and download related materials. For questions, please contact the CAHPS User Network at: cahps1@westat.com or 1-800-492-9261.